Need of Virtual Phone Number is Increasing Day By Day

April 20, 2020 RAWAT 2 Comments


Virtual Phone number is also known as Direct Inward Dialling numbers (DID). It is a telephone number, which uses Virtual phone system instead of the traditionally used PBX system. Virtual phone numbers make use of the internet do calls and receive calls due to which it becomes an easy calling system. As it is compatible also because it uses multiple devices like computers, tablets, laptop or mobile phones. So the need of virtual phone number is increasing day by day due to its flexibility and efficiency.

One Can Get Virtual Phone Number Only In Three Steps:

Buy number: The first step is to buy a virtual number which is done by anyone.
Add users: After buying, a number one can add multiple users to that single number.
Start calls: After buying and adding users one can easily make calls to different countries or can receive the same from different countries

There are a lot of features of virtual phone numbers, which are as follows:

Call conference:

Virtual phone number provides you the service of a call conference. By using the Cloud-based 
phone solution one can add the third party and make a two-way call to three-way call.

Call queuing:

It provides the facility of call queuing when one is busy with other clients. All the incoming calls are lined up so that one can attend that call as soon as possible.

Call barging:

 This is one of the best features of virtual phone numbers. When in a particular organization there are supervisors monitoring training one can enter in between the conference to check it out.

Call transfer:

Virtual phone numbers also have this facility of call transfer. One can easily redirect the connect call from the VOIP number to other team member's calls. This leads to the transfer of calls without any problem and satisfied customers.

Call forwarding:

 It also has one of the important features like call forwarding. Calls can be forwarded to multiple phones and still be reachable all the time.

Call recording:

This feature leads to check the performance of the agents. One can guide these call receivers regarding the better pitch, solving queries in a better way and many more other things.

Voice mail:

This feature leads the company to receive all the calls. Voice mails can be dropped to the company in case the number line is busy for a long period this leads the company to receive the call without missing it.

Get Local Phone Numbers:

Local phone numbers are easily available as virtual phone numbers facility is available in different countries this leads to get more local customers. In addition, this feature leads the company to set a good customer base in different countries by taking the local number of that country.

Call Analytics:

Virtual phone number leads to build good call analytics. This call analytics allows recording of missed calls, the local call loads and various other statistics required by the particular organization.
These all the features make virtual phone numbers a more opt able thing for the business. All the new businessesie: digital marketing agency having a diverse customer base that can only be managed by Virtual phone numbers.

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