Six benefits of VoIP for business

VoIP has been gaining traction over the years and it’s easy to see why. This versatile technology is suitable for all companies big and small, so here's a look at six tempting benefits it can offer your business. 

1.It’s cost-effective 

This technology is typically cheaper in terms of infrastructure setup, system maintenance and call charges. For instance, international call rates are more competitive, upgrades and issue resolution are usually quicker, and therefore, cheaper, and the monthly service costs are lower. Traditional ISDN systems are being phased out in favour of VoIP, with BT claiming all UK customers will be transferred to the new systems by 2025, so many businesses are making the switch early to reap the cost-saving benefits. 

2. It offers ample tools

A VoIP system comes with a range of features, from easier call transfers and pre-recorded messages, to more efficient handling of calls. These tools can help boost productivity and make operations run more smoothly, in turn savingtransfers and pre-recorded messages, to more efficient handling of calls. These tools can help boost productivity and make operations run more smoothly, in turn saving time and improving business output. 

3. It’s versatile 

VoIP allows for video calls between compatible devices alongside other methods of communication, including faxes by way of email, instant messaging and teleconferencing. This is a huge boost for company communications to clients, staff and customers, opening up options to suit varying needs.

4. Easy to use

The system is also easy to use, with similar functionality to traditional handsets, so staff should be able to pick up the technology quickly. 

5. Good call quality

Poor call quality is a common concern and misconception, but broadband and 4G speed and reliability have markedly improved over the years, as has VoIP call quality. Invest in a dependable wholesale VoIP termination provider with adequate bandwidth that can ensure quality and reliability for your business.

6. It’s s

A VoIP setup involves less equipment overall, so less space is required. This means it's a more practical solution, especially for more restricted office space. It’s also easier to add or remove phones compared to if you were scaling up or down with traditional copper networks, so the infrastructure can adjust to your needs and employee structure easily. Given how straightforward it can be to set up, it's a technology more practical solution, especially for more restricted office space. It’s also easier to add or remove phones compared to if you were scaling up or down with traditional copper networks, so the infrastructure can adjust to your needs and employee structure easily. Given how straightforward it can be to set up, it's a technology that both small and large businesses can make use of and benefit from.